How to Create Your Own Personalised Mug on Customise U: A Step-by-Step Guide
Personalised mugs are one of the most meaningful and practical gifts you can create. Whether you’re celebrating a birthday, anniversary, special event, or simply want something unique for yourself, Customise U makes the mug-design process easy, fun, and fully customisable.
At Customise U, we use high-quality ceramic mugs and professional sublimation printing to ensure your design looks sharp, vibrant, and long-lasting. To help you get started, here’s a simple step-by-step guide on how to design and order your personalised mug.
Step 1: Choose Your Mug Template
Before adding your personal touch, you’ll begin by selecting a pre-designed mug template from our dropdown menu.
We offer a variety of styles—minimalist, colourful, themed, collage layouts, and more. Simply choose the design that suits your idea best.
This template acts as the base for your customisation and helps you visualise how your mug will look before printing.
Step 2: Upload Your Design or Use Our Custom Design Tool
Once your template is selected, you’ll have two ways to personalise your mug:
Option A: Upload Your Image or Artwork
You can upload:
⦁ Photos
⦁ Logos
⦁ Graphics
⦁ Artwork
⦁ Any image you want featured on your mug
There’s also a text area where you can add names, quotes, messages, or any wording you’d like printed.
Option B: Design Your Mug Directly on Our Website
Prefer to create from scratch?
Use our interactive Custom Design Tool to customise your mug in real time.
You can:
⦁ Add photos
⦁ Insert text
⦁ Change fonts and colours
⦁ Move and resize elements
⦁ Build a unique layout exactly the way you want it
This gives you full creative freedom with an easy-to-use interface.
Step 3: Place Your Order
After finalising your design, simply add your personalised mug to the cart and complete the checkout.
Once we receive your order, our design team will prepare the final printing file based on your customisation.
Step 4: Receive Design Proof for Approval (1–2 Working Days)
Before we print anything, we want to make sure you’re 100% happy with your design.
Within 1–2 working days, we’ll send you a design proof via email or chat.
You can:
⦁ Approve the design
⦁ Request changes
⦁ Ask questions
We will not start printing until you confirm your approval.
Step 5: Printing & Dispatch (1–2 Working Days After Approval)
Once you approve the final design, we’ll begin the sublimation printing process.
Sublimation ensures:
⦁ Vibrant colours
⦁ Sharp details
⦁ A smooth, long-lasting finish
⦁ Dishwasher-safe durability
After printing, your order will be packed securely and dispatched within 1–2 working days using our standard delivery service.
Start Creating Your Personalised Mug Today!
Designing your own mug has never been easier.
At Customise U, we’re committed to giving you a smooth experience from start to finish—quality materials, professional printing, and a design process built around your creativity.
